February 6, 2012

Video Engineer (12-R002)

Job Description

Will report to the Director of Global Engineering

• Manage, configure and troubleshoot problems with Cisco/Tandberg codecs
• The ability to manage video calls including initiating and stopping calls utilizing TMS software
• The ability to push upgrades or remotely manage devices utilizing Cisco TMS
• Strong customer service skills including, interfacing with C level executives and technology stakeholders
• Enforce customer security policy via network configuration on video MCUs, endpoints, routers, switches
• Ability to configure and troubleshoot Cisco IP Video phones

Desired Skills & Experience

• Over 5 years experience in the Video/Tele-presence Industry
• Bachelor's Degree or Technical Equivalent
• Over 5 years experience working with Cisco (Tandberg) video infrastructure and endpoints
• The ability to configure MCU, Gateways, VCS servers
• CCNA Certifications is a plus