TITLE: Business Development Manager - Brazil |
EFFECTIVE DATE: May 28, 2010
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DEPARTMENT: Sales
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REPORTS TO:
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Minimum of 3 years experience in Remote Communication sales or Oilfield Sales in Brazil. Fluent in both Portuguese and English. The specialist area of business development comprises a number of techniques and responsibilities which aim at attracting new customers and at penetrating existing and emerging markets.
Techniques used include:
- assessment of opportunities and target markets
- intelligence gathering on customers and competitors
- generating leads for possible sales
- customer presentation preparation and implementation
- advising on, drafting and enforcing sales policies and processes
- follow-up sales activity
- formal proposal and presentation management and writing
- pitch and presentation rehearsals
- account planning and performance monitoring
- proposition development and campaign development
The Business Development Manager is responsible for maintaining their sales pipeline. The "pipeline" is the flow of current and potential customers which RigNet is developing. A Business Development Manager assigns to each potential client in the pipeline a percentage for chance of sales success, with projected sales-volumes attached. Our management team uses this vital data in the pipeline for project staffing and resource development to manage the new projects when finalized. RigNet supports our sales pipelines with our internal CRM (customer relationship management) tool named SUGAR, a web-based system. Further, Business Development Managers work with management to analyze the data to produce sales management reports. Such reports include:
- reasons for wins/losses
- forecasting and progress of opportunities in relation to the sales process
- top performing sales channels
- sales of services/products
Finally, the Business Development Manager will participate in setting up and managing strategic relationships and alliances with other, third-party companies. In these instances the companies may leverage each others' expertise, technologies or other intellectual property to expand their capacities for identifying, researching, analyzing and bringing to market new businesses and new products.